Be the First Smile Patients See: Receptionist/Front Desk Coordinator

Location: Greater Des Moines Area
Reports To: Office Manager, or as assigned
Status: Full-time | Non-exempt | At-will

Are you a people person who loves creating great first impressions?
We’re looking for an organized and friendly Front Desk Coordinator to join our dynamic team. As the face of our practice, you’ll ensure every patient feels welcomed, cared for, and supported while keeping things running smoothly behind the scenes.

What You’ll Do:
1. Greet patients with warmth and professionalism, both in person and over the phone.
2. Schedule and confirm appointments, keeping the day flowing seamlessly
3. Handle calls, messages, and inquiries with accuracy and efficiency.
4. Keep records organized and up to date (paper and electronic).
5. Process credit transactions and provide basic financial support.
6. Ensure smooth communication between patients, team members, and insurance providers.
7. Represent our practice with positivity and a can-do attitude.

Who You Are:
1. A multitasking pro who thrives in a fast-paced environment.
2. Detail-oriented and skilled at keeping things organized.
3. An excellent communicator who loves helping people.
4. Tech-savvy and comfortable learning new systems and tools.
5. HIPAA-aware and dedicated to maintaining confidentiality.

What You Bring to the Table:
1. High school diploma or equivalent (Required).
2. At least 1 year of office experience (2+ years preferred).
3. Exceptional customer service skills and attention to detail.
4. The ability to adapt and remain flexible as priorities shift.

Why You’ll Love Working Here:
1. Be part of a welcoming team committed to exceptional patient care.
2. Grow your skills with on-the-job training and continuing education opportunities.
3. Enjoy a supportive and collaborative work environment.
4. Make a difference in the lives of our patients every day.

Ready to be the friendly face of our practice?
Apply today and let’s create amazing patient experiences together!